Question 1

Can I access LEIA from other devices such as handphones and tablets?

Accepted Answer

Yes, you will be able to use any hardware that has a CHROME browser.
Kindly go to leia.icondo.asia using a CHROME browser to log in.

Question 2

I did not receive my OTP.

Accepted Answer

Please check that your phone is able to receive 4G signal.
 
If you are still having problems, please drop Ray a WhatsApp message at 96906593 Monday to Friday between 9am to 5pm for assistance.

Question 3

I need a new login for additional new staff members.

Accepted Answer

Kindly WhatsApp the following information to Ray at 96906593 Monday to Friday between 9am to 5pm for assistance:
 
1. Full Name
2. Mobile Number
3. Designation
4. Replacing anyone in the team? 
5. If he/she is replacing someone, kindly provide the last date of service for the person he/she is replacing.

Question 4

I need a login for temporary staff access.

Accepted Answer

Kindly whatsapp the following informationto Ray at 96906593 Monday to Friday between 9am to 5pm for assistance:
 
1. Full Name
2. Mobile Number
3. Designation
4. Who is he covering for? 
5. Access Expiry Date

Question 5

I need a security login.

Accepted Answer

Kindly whatsapp the following information to Ray at 96906593 Monday to Friday between 9am to 5pm for assistance:
 
1. Full Name
2. Mobile Number
3. Replacing anyone in the team?

Question 6

What is the difference between a security login and a MA team login?

Accepted Answer

Security logins are logins for the security guards to view confirmed facility bookings and the list of vendors that are approved to be moving in/out.
They will NOT be able to edit bookings or to view any other sections.

Question 7

Can the logins issued restrict certain members from performing certain functions?

Accepted Answer

YES, we can issue logins that perform specific functions.
Do let us know the different access you would like to give to the different team members before we issue your logins :)

frequently asked questions